VIRUS REMOVAL SERVICE
Most PC application software can be installed by users without any assistance, but every once in a while, something gets tricky.
Whether you’re planning to upgrade Windows or move over to Linux, some PC hardware that DID work on prior Windows version will NOT work smoothly on newer versions. Some software that worked may require tweaking to work on newer Windows versions or may NOT even work at all. Business computers are especially relevant in this case with legacy systems being the big one.
These viruses come from email virus attacks, infected websites (it can even happen on large well-known websites), infected USB drives that may have been brought in from work or school, general infected files that may have been downloaded and shared on your home network – and so many ways. The trick is recognizing that your machine is infected. When you do, you can either fix it yourself or call someone, like Buckeye PC, to get it fixed.
We discover these viruses pretty regularly when people call us for a computer repair and complain about the PC running slowly. Malware sneaks on when you don’t even suspect it. It’s very easy to have a virus and have no idea, but we can quickly detect them. Even the most secure computers aren’t immune to viruses.
Computer Virus Removal
We scan and rescan your computer with various pieces of professional antivirus software. We work on your computer until WE are sure that your computer virus is gone! We know how computer viruses work – how they go about infecting your machine, what the tell-tale signs are and how to stop them.
PC Viruses Hide Everywhere
When it comes down to it, good computer virus writers have to know a lot about your system to make their viruses work. That’s why computer viruses can be so difficult to remove for the average computer user. Virus writers know YOUR computer better than you do at the operating system level. But, WE know your machine too. Whether there’s a boot virus hanging out waiting for you to fire up your laptop, a few quietly hiding registry entries waiting for you, a bogus DLL, or a temp file lurking – we know your computer OS inside and out. And we will FIND and REMOVE the computer virus.
Repairing Computer Virus Damage
The one unknown when a virus hits your machine is how much damage it may do to your computer before it is removed. Some are there to just collect your information – spyware for example – and don’t really cause too much damage UNLESS they DO manage to get too much of your personal info. Others are hijackers. Those computer viruses tend to direct all web traffic to someplace that you really didn’t want to go – and there’s no telling what damage and other viruses may be pushed onto your PC where they end up.
Some computer viruses hide, but don’t delete your personal files. Your desktop icons may disappear. Your “My Documents” may disappear, etc. In many cases they have just been hidden from your view. But other viruses tend to be much more destructive and actively DELETE your files. In some cases, the virus may not be written correctly and will destroy your files.
We Protect Your Personal Data!
Whatever PC damage you may have, virus or otherwise, we take the time necessary to really look over your computer and files and save whatever we can. We don’t just arbitrarily tell you that you have a virus and we’re going to have to wipe out your hard drive and reinstall the operating system. That seems to be a favorite solution of some of our “big box” competitors, which, by the way, ends up deleting all your information (even if it wasn’t really destroyed to begin with). Wiping out and reinstalling your operating system is a LAST resort with Buckeye – and then ONLY when we have saved whatever documents we can for you. We know how much your personal stuff means to you and we do EVERYTHING that we can to make sure it stays safe!
Did a virus go crazy on your computer – and now you’re afraid your data is GONE? Ask us about data recovery in Raleigh